Volunteer Program

Volunteer Staffed Information Desk
Volunteer Staffed Information Desk

ILM’s ambassadors provide courteous, high-level customer service assistance and act as goodwill representatives to visitors passing through Wilmington International Airport. Just some of the essential functions ILM’s ambassadors provide are:

  • Meet and greet passengers and visitors throughout the terminal.
  • Meet and welcome passengers to ILM as they deplane and enter the airport.
  • Provide information to callers who make inquiries about the airport via telephone.
  • Provide wheel chair assistance to and from the gate, as requested by airlines/airport staff.

Incentives of the Ambassador program include short 4-hour shifts, mileage reimbursement, annual Christmas party, and more!  For more information on the volunteer program or to request an application, please Contact Us!