Skycaps service is available for most flights. For more information, call (910) 762-3985
Baggage carts are available for rent in the Baggage Claim area. Please see the SmartCarte vending machine located on the back wall of the Baggage Claim area.
Lounge & Restaurant
A newly remodeled Arrivals Lounge is located pre-security and serves coffee, sandwiches, grab-and-go items, and small gifts. It is open from 8:00am until 7:00pm, Monday through Sunday. Two restaurants and bars are located post-security. Radar Bar and Jet Stream Burger Bar are located just beyond the TSA checkpoint and offer made-to-order pizza, local craft beer, and several other options in a sit-down restaurant format. In the gate area, Boarding Time Burritos offers made-to-order burritos along with a full service bar. Post-security restaurants are open from 4:45am to last departing flight. A news and gift kiosk is also located in the gate area. http://www.flyilm.com/traveler-info/terminal/concessions/
Complimentary Wi-Fi is available throughout the terminal for your traveling pleasure and use.
Baby Changing Tables
Family rooms are available in the rest room areas, located both pre- and post-security.
Car Seat Checking Station
The Wilmington International Airport (ILM) is first airport in the state of NC to have a permanent checking station. The car seat checking station serves both ILM passengers and the surrounding community. ILM Technicians are certified to help safely and correctly install car seats. Hours of Operation are: Monday 5am-1pm & 4pm-12am, Tuesday 1pm-12am, Wednesday through Saturday 4pm-12am, and Sunday 5am-1pm & 4pm-12am. In the event a flight is delayed past midnight, car seat checking hours will be extended past midnight to provide service. If you need help installing a car seat into a vehicle, please call ILM’s Public Safety Office at 910-341-4336
Travelers need the best services possible and when you have your pets traveling with you we provide a designated area for the comfort of your traveling pet. The areas are on the left and right of the airport entrance in the grass area. Please note, pets are not allowed inside the terminal, unless they are service animals.
Electronic Charging Stations
Electronic charging stations are located in the gate area. Please look for the seats that have outlets accompanying them.
Two BB&T ATM Machines are located in airport. The pre-security ATM is located by the mail boxes behind the Information Desk. The post-security ATM is located on the right-hand side after entering the gate area.
US Postal Service, FedEx, and UPS
For mail drop off services, please find the drop boxes located behind the Information Desk in the main terminal.
Lost and Found
For information on Lost and Found items, please call (910) 341-4336.